Refund & Return Policy

When a Boundless Flow can be returned or refunded, and how to start the process.

This policy is being finalised.

The sections below are the structure this policy will follow. The wording needs to come from Boundless Co. directly — we haven't written placeholder terms, because a policy that looks real but isn't is worse than none.

  1. Return eligibility window

  2. Condition the product must be returned in

  3. Faulty or damaged items

  4. Items that cannot be returned

  5. How to request a return

  6. How refunds are issued and when

  7. Who covers return shipping

  8. Exchanges